Dear Friends of New Rock, First of all, thanks very much for your supports in 2019. Kindly note our Chinese New Year holidays will start from 24th, ...

Call recordings represent one of the important initiatives to enhance service quality. It is common knowledge that the New Rock OM telephone system supports call audio recording, but it is rare to fin...

ave you ever enthusiastically made a phone call and waited for someone to answer, but nobody picked up the phone, causing you to hang up in disappointment? Then you dial it again until the call is ans...

During work hours, employees are not always at their workstation. If the extension rings when an employee is away, what is the solution to prevent a missed important call? These days, each employ...

What are good solutions for our customers to maintain frequent contact with customers from other countries? - Use Skype! Is Skype applicable to companies? - Yes, it is. Our OM IPPBX can turn the...

New Rock Technologies has been developing VoIP solutions for more than 17 years, and we have sold 10 million of gateway products to different customers including small and medium-sized business, la...

New Rock Technologies has been formally awarded interop certification for its MX series gateways with the SIP interface for BroadSoft’s BroadWorks cloud-based unified communications system. ...

To safeguard a business success, right instruments must be well prepared. Effective instruments can facilitate the achievement of business objectives. In the course of business, are you hassled by var...

ow do I allow the customers to dial different numbers to reach different departments when they call to our company? The hunt group and the greeting of the IPPBX can help with that. Below is the u...

As a new generation of Mini IP-PBX, what new features does OM20G/OM50G include? The call performance and the concurrencies on the console client are enhanced three-fold. With the call audio record...