Release & Upgrade
NeeHau Client V2.0.0.23 (with OM20/20G/50/50G)
OM20G V146 Beta
OM50G V146 Beta
HX4G V367
MX8G V367
OM20 V134.P4
OM50 V134.P4
OM80E V134.P4
OM200G V134.P4
OM500 V121.P3

FAQ
General
Network and Improper Operation
Configurations
Voice Quality
Firmware Upgrade

Application Notes
How to Integrate MX Gateway with OM IP-PBX
Interconnect Two PBXs with FXO Gateways
Interconnect Two or More Extension Lines with FXS Gateways
Connecting MX100G-S SIP-ISDN Gateway to Elastix
Connecting MX100G-S SIP-ISDN Gateway to Asterisk
Expanding PBX Extensions to Remote Sites through IP Network
Multi-site Configuration for Gateways with Analog PBX
How to Troubleshoot Caller ID Detection Issues on FXO Port
Security Configuration Guide for New Rock OM Series IP-PBX
Connecting FXO Gateway to Asterisk
Connecting FXO Gateway to Elastix
Tie Trunk Configuration for OM with Elastix

Training Materials
Smart Switchboard Introduces Exclusive Premium Customer Services
What's the Difference Between VoIP Gateway and ATA?
What's the Difference Between VoIP gateway and SBC?
New Rock’s New Gateway Security measures
Global VoIP Gateway Service Provider
How to Setup VoIP Gateway - A Complete Installation Guide
What is HX&MX VoIP Gateway Default Password?
Auto Provisioning
Six Practices for Audio Security
“PSTN failover” - Strong Support for High-availability IP Audio Communications
New Rock IP-PBX: Your All-In-One IP Office Telephony System
Connecting E1/T1-Based PBX to IP Telephony Networks
Popular IP-PBX Features Favored by Highly Efficient Officers
Five-star Customer Services
Top Three Advantages of Gateways with Imbedded VPN Clients
Low-Cost, High-Quality Gateway
Smart FoIP
Two Typical Applications for Telephone Networks
IPv6’s Top Three Advantages in VoIP Applications
MX100G-S SIP-ISDN Trunking Gateway Training
MX Series VoIP Gateway Training

Demo
OM Demo
MX Demo

Installation & Maintenance
OM20G&OM50G Quick Installation Guide
OM80E Quick Start Guide
OM200G Quick Start Guide
OM500 Quick Installation Guide
HX4G&MX8G Quick Reference Guide
MX60E Quick Installation Guide
MX120G Quick Installation Guide
MX100G-S Quick Start Guide
SX3000 Quick Installation Guide
PT2400 Quick Installation Guide
PT4800 Quick Installation Guide

Others
Manuals
Datasheet
Marketing Materials

Videos
IP-PBX Installation
Popular IP-PBX Features Favored by Highly Efficient Officers
Update Time:2019-10-17 17:45:04 Browse Times:98 Amount Downloads:1
Phone calls closely related to officers could be the secret weapon to facilitate successful business engagements. Here are some popular features favored by highly efficient officers.

Call pickup
What if the phone rings while your colleague is away? You simply press *51 on your extension to answer the call.

Call transfer
When the customer makes the wrong call, a call transfer can patch him or her through to the right person. While on the phone, you press **+extension number, and then ask permission from the intended receiver. Hang off the phone when the intended receiver agrees to accept the call, at which point the call is transferred. If you wish for a direct transfer to the intended colleague, press **+*38+ extension number.

Call forking
What if nobody answers the calls while you are away? Your mobile number can be linked to the extension number for call forking. Press *99+4+1+ mobile number+#, or *75+mobile number+# so that both phones will ring simultaneously to prevent missed calls.

Designated VIP customers

When answering a phone call on your extension, you link the caller’s phone number to your extension number by pressing *66. When the same caller makes inbound calls, switchboard greeting will be skipped, and his/her calls will be directly patched through to your extension. This provides the caller with “exclusive VIP services”.

New Rock OM IP-PBX supports 20 to 8,000 users with diverse telephony functions including call forwarding, three-way calling, secretary calls, outbound transfer of outside calls, call barge-in, call monitoring, color ringback tones, hunt group, do not disturb and voice mail, which can be achieved by functional keys. If you cannot remember functional keys, you may access the audio navigation settings by pressing *99.

You may modify the settings on the webpage based on your customary practices (and the canonical planning is advisable).

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