- Release & Upgrade
- OM50G V177 P2.2
- OM20G V177 P2.2
- Wewei
- NeeHau Client V2.0.0.23 (with OM20/20G/50/50G)
- OM20G V177 P2
- OM50G V177 P2
- OM80E V177 P3
- OM200G V177 P3
- MX8G V367
- HX4G V367
- FAQ
- Analog VoIP adapter
- Can voip phones be used at home?
- Are VoIP calls secure and can the call be encrypted?
- How SIP works in the VoIP Gateway
- General
- Network and Improper Operation
- Configurations
- Voice Quality
- Firmware Upgrade
- Application Notes
- How to Integrate MX Gateway with OM IP-PBX
- Interconnect Two PBXs with FXO Gateways
- Interconnect Two or More Extension Lines with FXS Gateways
- Connecting MX100G-S SIP-ISDN Gateway to Elastix
- Connecting MX100G-S SIP-ISDN Gateway to Asterisk
- Expanding PBX Extensions to Remote Sites through IP Network
- Multi-site Configuration for Gateways with Analog PBX
- How to Troubleshoot Caller ID Detection Issues on FXO Port
- Security Configuration Guide for New Rock OM Series IP-PBX
- Connecting FXO Gateway to Asterisk
- Connecting FXO Gateway to Elastix
- Tie Trunk Configuration for OM with Elastix
- Training Materials
- What is VoIP gateway?
- What’s the Difference between VoIP Gateway and SIP Trunk?
- Smart Switchboard Introduces Exclusive Premium Customer Services
- What's the Difference Between VoIP Gateway and ATA?
- What's the Difference Between VoIP gateway and SBC?
- New Rock’s New Gateway Security measures
- Global VoIP Gateway Service Provider
- How to Setup VoIP Gateway - A Complete Installation Guide
- What is HX&MX VoIP Gateway Default Password?
- Auto Provisioning
- Six Practices for Audio Security
- “PSTN failover” - Strong Support for High-availability IP Audio Communications
- New Rock IP-PBX: Your All-In-One IP Office Telephony System
- Connecting E1/T1-Based PBX to IP Telephony Networks
- Popular IP-PBX Features Favored by Highly Efficient Officers
- Five-star Customer Services
- Top Three Advantages of Gateways with Imbedded VPN Clients
- Low-Cost, High-Quality Gateway
- Smart FoIP
- Two Typical Applications for Telephone Networks
- IPv6’s Top Three Advantages in VoIP Applications
- MX100G-S SIP-ISDN Trunking Gateway Training
- MX Series VoIP Gateway Training
- Installation & Maintenance
- IP-PBX Installation (Video)
- OM20G&OM50G Quick Installation Guide
- OM80E Quick Start Guide
- OM200G Quick Start Guide
- OM500 Quick Installation Guide
- HX4G&MX8G Quick Reference Guide
- MX60E Quick Installation Guide
- MX120G Quick Installation Guide
- MX100G-S Quick Start Guide
- SX3000 Quick Installation Guide
- PT2400 Quick Installation Guide
- PT4800 Quick Installation Guide
Call pickup
What if the phone rings while your colleague is away? You simply press *51 on your extension to answer the call.
Call transfer
When the customer makes the wrong call, a call transfer can patch him or her through to the right person. While on the phone, you press **+extension number, and then ask permission from the intended receiver. Hang off the phone when the intended receiver agrees to accept the call, at which point the call is transferred. If you wish for a direct transfer to the intended colleague, press **+*38+ extension number.
Call forking
What if nobody answers the calls while you are away? Your mobile number can be linked to the extension number for call forking. Press *99+4+1+ mobile number+#, or *75+mobile number+# so that both phones will ring simultaneously to prevent missed calls.
Designated VIP customers
When answering a phone call on your extension, you link the caller’s phone number to your extension number by pressing *66. When the same caller makes inbound calls, switchboard greeting will be skipped, and his/her calls will be directly patched through to your extension. This provides the caller with “exclusive VIP services”.
New Rock OM IP-PBX supports 20 to 8,000 users with diverse telephony functions including call forwarding, three-way calling, secretary calls, outbound transfer of outside calls, call barge-in, call monitoring, color ringback tones, hunt group, do not disturb and voice mail, which can be achieved by functional keys. If you cannot remember functional keys, you may access the audio navigation settings by pressing *99.
You may modify the settings on the webpage based on your customary practices (and the canonical planning is advisable).
- Support
- Release & Upgrade
- FAQ
- Application Notes
- Training Materials
- Demo
- Installation & Maintenance
- Others
- Videos
- Contact Us
+86 21-61202700
global@newrocktech.com
5/F Block B, Building 1,No.188 Pingfu Road,
Xuhui District, Shanghai
200231, China