Always Connected with Your Customers
With features such as remote extension, call forking to your mobile phone, and call-back, OM assures you that wherever you are--whether in your office, traveling abroad, or working at home--you will never miss any important business calls.
Never Miss a Call
The auto-attendant provides 24×7 service to customers, and efficiently directs incoming calls to the extensions or cell phones of the correct person through configurable voice menus for business/non-business hours and holidays. The smart auto-attendant can even deliver the calls from VIP or repeat customers to the appropriate agents directly, bypassing voice menus (caller-agent binding).
Reduction of Telecommunications Cost
OM has all the IP remote-calling functions needed to support the remote worker, business travel, and communication with branches through the Internet. With IP, international or long-distance calls are turned into local toll-free calls. With advanced routing capabilities, OM can route calls intelligently according to call types. Combined with New Rock’s WeWei® softphone app and NeeHau™ Softconsole, you can achieve more effective and comfortable communications between you and your customers.