Release & Upgrade
Finder v1.0.9
OM50G V177 P2.2
OM20G V177 P2.2
Wewei
NeeHau Client V2.0.0.23 (with OM20/20G/50/50G)
OM20G V177 P2
OM50G V177 P2
OM80E V177 P3
OM200G V177 P3
MX8G V367

FAQ
Which Voip Phone System Is Right for Your Business
How do I choose a VoIP provider
Flexible Hotel Phone Systems From New Rock
How Can VoIP Help Hotels Cut Cost
Hospitality Technology Solutions
Modern phones for hotel rooms
VoIP to the hospitality industry
Hotel phone system improves hotel service experience
Why is a Hotel Phone System Important
How Hotel Phone Systems
The Importance Of Using Hotel Phone System
Hotel VOIP telephone system
Small Hotel Phone System for up to 50 Rooms
How Hotels Use a PBX Phone System
Hotel Phone Systems Types
Why Sip Trunking Is The Best Hotel Phone System
What Are The Main Advantages of PBX Hospitality Phone Systems?
How to upgrade hotel PBX
Hospitality Phone Systems benefits
How much is a hotel phone system
Factors to Consider When Choosing a Hotel PBX System
Why is a hotel PBX phone system so important
What is VoIP: For Business Applications
Common VoIP features
What is a VoIP phone
IP PBX Solution for Corporate Houses from
Reasons to consider an IP-PBX System
Wireless Office Communication System-Wireless IP PBX System
What is VoIP and Advantages
How Much does a VOIP Phone System Cost
Create a better calling experience with VoIP
Benefits of Having an IP-PBX System in the Office
Hotel Voip IP PBX System
Why is New Rock finest IP PBX and Call Center Software
Why IP PBX is important
What kind of phones can support hotel daily operation?
What kind of PMS can New Rock PMSI docking with?
IP Phones, IP PBX, Phone Systems in enterprise
Difference Between PBX and IP PBX
How to Choose Hosted IP PBX vs SIP Trunking
What are the types of PBX
why should you choose an IP PBX Systems
Hotel phone systems for hospitality
What does IP PBX stand for
Best Telephone Systems for Hotels
How to choose hotel communications platform
New Rock IP-PBX solution for hotels
Hotel phone systems: why New Rock leads the way
New Rock communication solutions to help bolster hospitality experiences
Best Hospitality Phone Systems

Application Notes
How to Integrate MX Gateway with OM IP-PBX
Interconnect Two PBXs with FXO Gateways
Interconnect Two or More Extension Lines with FXS Gateways
Connecting MX100G-S SIP-ISDN Gateway to Elastix
Connecting MX100G-S SIP-ISDN Gateway to Asterisk
Expanding PBX Extensions to Remote Sites through IP Network
Multi-site Configuration for Gateways with Analog PBX
How to Troubleshoot Caller ID Detection Issues on FXO Port
Security Configuration Guide for New Rock OM Series IP-PBX
Connecting FXO Gateway to Asterisk
Connecting FXO Gateway to Elastix
Tie Trunk Configuration for OM with Elastix

Training Materials
What is VoIP gateway?
What’s the Difference between VoIP Gateway and SIP Trunk?
Smart Switchboard Introduces Exclusive Premium Customer Services
What's the Difference Between VoIP Gateway and ATA?
What's the Difference Between VoIP gateway and SBC?
New Rock’s New Gateway Security measures
Global VoIP Gateway Service Provider
How to Setup VoIP Gateway - A Complete Installation Guide
What is HX&MX VoIP Gateway Default Password?
Auto Provisioning
Six Practices for Audio Security
“PSTN failover” - Strong Support for High-availability IP Audio Communications
New Rock IP-PBX: Your All-In-One IP Office Telephony System
Connecting E1/T1-Based PBX to IP Telephony Networks
Popular IP-PBX Features Favored by Highly Efficient Officers
Five-star Customer Services
Top Three Advantages of Gateways with Imbedded VPN Clients
Low-Cost, High-Quality Gateway
Smart FoIP
Two Typical Applications for Telephone Networks
IPv6’s Top Three Advantages in VoIP Applications
MX100G-S SIP-ISDN Trunking Gateway Training
MX Series VoIP Gateway Training

Demo

Installation & Maintenance
NAT Traversal Service---Configuration video
User Guide for Finder V1.0.9
IP-PBX Installation (Video)
OM20G&OM50G Quick Installation Guide
OM80E Quick Start Guide
OM200G Quick Start Guide
OM500 Quick Installation Guide
HX4G&MX8G Quick Reference Guide
MX60E Quick Installation Guide
MX120G Quick Installation Guide
MX100G-S Quick Start Guide
SX3000 Quick Installation Guide
PT2400 Quick Installation Guide
PT4800 Quick Installation Guide

Others
Manuals
Datasheet
Marketing Materials

Videos
USER EXPERIENCE IMPROVEMENT INITIATIVE
USER LICENSE AGREEMENT
communication solutions for hospitality
Update Time:2021-05-07 15:29:26 Browse Times:466 Amount Downloads:1
Good communication is crucial for the success of your hotel. You need to be able to communicate effectively with everyone within your company as well as with your guests, to ensure that everything is running smoothly, and your guests have a memorable experience.

Professional service, rich guest experience and systematic hotel activities are the keys for building reputation and creating a loyal customer base. Owners of guest centric hotels are always looking for communication solutions that facilitate automation of regular hotel operations. They need products that enable their employees to respond to guests' request from anywhere in the hotel.

An important aspect that contributes to guest experience, and enhancing brand equity is the communication system and property management system available at each property.

Since it is normally the budget hotels that are aggregated, their financial capacity to invest in a “high end” communication system and PMS is limited. Most such hotels have analogue EPABX systems that support basic voice telephony with limited capabilities. The PMS is either home grown or very basic. In most cases it is a standalone system that is not integrated with the hotel’s communication system.

Generally these solutions suffice for the hotel as a stand-alone property. However, when there are multiple properties under a common brand (either owned by a single entity, or under aggregator’s brand), guests expect a common standard across all properties. This expectation begins with the check-in process and ends with check-out and sometimes with the feedback from customer. In between, this covers in room calling, conferencing, VoIP calling, wake-up service, mini-bar billing, call billing, loyalty program, special offers etc.

New Rock offers all-in-one and integrated Hospitality PBX solution for small budget to luxury hotels. New Rock hospitality communication solution empowers hoteliers to meet the industry-wide communication challenges and deliver superior guest experience. New Rock solutions are scalable to address the current as well as future communication needs of hotels of every size.

New Rock Hospitality Phone systems are based on cutting-edge IP technology and state-of-the-art design. These solutions are scalable to address the current as well as future communication needs of hotels of every size.

Hotel staff can enhance guest experience and improve staff productivity with hospitality features, front desk, PMS integration, staff mobility extensions and voicemail with personalized greetings by Hospitality PBX.

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