Release & Upgrade
Finder v1.0.9
OM50G V177 P2.2
OM20G V177 P2.2
Wewei
NeeHau Client V2.0.0.23 (with OM20/20G/50/50G)
OM20G V177 P2
OM50G V177 P2
OM80E V177 P3
OM200G V177 P3
MX8G V367

FAQ
IP PBX Solution for Corporate Houses from
Reasons to consider an IP-PBX System
Wireless Office Communication System-Wireless IP PBX System
What is VoIP and Advantages
How Much does a VOIP Phone System Cost
Create a better calling experience with VoIP
Benefits of Having an IP-PBX System in the Office
Hotel Voip IP PBX System
Why is New Rock finest IP PBX and Call Center Software
Why IP PBX is important
What kind of phones can support hotel daily operation?
What kind of PMS can New Rock PMSI docking with?
IP Phones, IP PBX, Phone Systems in enterprise
Difference Between PBX and IP PBX
How to Choose Hosted IP PBX vs SIP Trunking
What are the types of PBX
why should you choose an IP PBX Systems
Hotel phone systems for hospitality
What does IP PBX stand for
Best Telephone Systems for Hotels
How to choose hotel communications platform
New Rock IP-PBX solution for hotels
Hotel phone systems: why New Rock leads the way
New Rock communication solutions to help bolster hospitality experiences
Best Hospitality Phone Systems
What are the benefits of VoIP
How is VoIP different than Traditional Phone System
Benefits of Investing in an IP PBX System
Advantages of IP PBX in hotels
IP PBX must-haves for small businesses
Wireless communications solutions for the hospitality industry
Configuration for MX100G-S interworking with IMS
communication solutions for hospitality
Benefits of VoIP Phone Systems for Hotels and Hospitality
What is the best hotel management system
Why Unified Communications are so Important
What are the advantages of unified communication in hotel industry
How to Build a Hospitality Communications Solution
How to improve communication skills in the hospitality industry
OM-Series IP PBX Introduction
What is a IP PBX
How SIP works step by step in New Rock VoIP gateway
How SIP works in the VoIP Gateway
How does VOIP work
What is a NAT Traversal Service
VoIP used in call center system
Telephone recording system functions
IPPBX - small and medium group telephone system
What is VoIP
Analog VoIP adapter

Application Notes
How to Integrate MX Gateway with OM IP-PBX
Interconnect Two PBXs with FXO Gateways
Interconnect Two or More Extension Lines with FXS Gateways
Connecting MX100G-S SIP-ISDN Gateway to Elastix
Connecting MX100G-S SIP-ISDN Gateway to Asterisk
Expanding PBX Extensions to Remote Sites through IP Network
Multi-site Configuration for Gateways with Analog PBX
How to Troubleshoot Caller ID Detection Issues on FXO Port
Security Configuration Guide for New Rock OM Series IP-PBX
Connecting FXO Gateway to Asterisk
Connecting FXO Gateway to Elastix
Tie Trunk Configuration for OM with Elastix

Training Materials
What is VoIP gateway?
What’s the Difference between VoIP Gateway and SIP Trunk?
Smart Switchboard Introduces Exclusive Premium Customer Services
What's the Difference Between VoIP Gateway and ATA?
What's the Difference Between VoIP gateway and SBC?
New Rock’s New Gateway Security measures
Global VoIP Gateway Service Provider
How to Setup VoIP Gateway - A Complete Installation Guide
What is HX&MX VoIP Gateway Default Password?
Auto Provisioning
Six Practices for Audio Security
“PSTN failover” - Strong Support for High-availability IP Audio Communications
New Rock IP-PBX: Your All-In-One IP Office Telephony System
Connecting E1/T1-Based PBX to IP Telephony Networks
Popular IP-PBX Features Favored by Highly Efficient Officers
Five-star Customer Services
Top Three Advantages of Gateways with Imbedded VPN Clients
Low-Cost, High-Quality Gateway
Smart FoIP
Two Typical Applications for Telephone Networks
IPv6’s Top Three Advantages in VoIP Applications
MX100G-S SIP-ISDN Trunking Gateway Training
MX Series VoIP Gateway Training

Demo

Installation & Maintenance
NAT Traversal Service---Configuration video
User Guide for Finder V1.0.9
IP-PBX Installation (Video)
OM20G&OM50G Quick Installation Guide
OM80E Quick Start Guide
OM200G Quick Start Guide
OM500 Quick Installation Guide
HX4G&MX8G Quick Reference Guide
MX60E Quick Installation Guide
MX120G Quick Installation Guide
MX100G-S Quick Start Guide
SX3000 Quick Installation Guide
PT2400 Quick Installation Guide
PT4800 Quick Installation Guide

Others
Manuals
Datasheet
Marketing Materials

Videos
USER EXPERIENCE IMPROVEMENT INITIATIVE
USER LICENSE AGREEMENT
Wireless communications solutions for the hospitality industry
Update Time:2021-05-10 17:48:44 Browse Times:161 Amount Downloads:1
Each hotel is a world unto its own: with complex round-the-clock interactions between guests, staff, suppliers, and physical infrastructures. This complexity places huge demands on communication systems

Service has always been the key differentiator in the hospitality sectors. But, guest expectations for hotel services have shifted beyond waiter,  Today’s customers book rooms online, complete their check in at kiosks, order room service on their mobiles and share their experiences via social media. 

New Rock provides the complete range of communications platforms to suit the needs of all hotels—from small to large, and from economy to luxury. This comprehensive suite of solutions helps hotel owners and restaurant operators to deliver a connected experience for guests, increase performance and productivity, and attract and retain more customers.

SOLUTIONS

Guest Relations

Respond to your guests' requests quickly, track supplies, confirm room availability and manage staff, all while maintaining a professional appearance.

Facilities And Maintenance

Voice and data solutions help you manage maintenance personnel. Tasks can be fast-tracked to the right staff member and completed quickly.

Safety And Security

Security teams depend on excellent communication under all circumstances. From a celebration that gets too rowdy, to a serious threat – such as an aggressive intruder or a suspect package – instant, clear communication is essential for the safe resolution of the incident. Accidents and injuries, affecting guests or staff, also need prompt, effective response. On-site medical assistance teams have to know exactly where to find someone who needs help. Security teams need to coordinate their responses to threats across large areas and into the more remote sections of large buildings. Duty managers must be able to give first responders clear and precise information about any incident, directing them quickly to the right location.

Housekeeping

With real-time information, your housekeeping staff will operate more efficiently, making sure rooms are ready for guests upon check-in. In turn, wait times are eliminated and managers have visibility into all operations.

With instant two-way communication, you create a team environment that improves efficiency, enhances service and encourages repeat visits.  help you coordinate staff seamlessly, communicate discreetly and collaborate more productively.

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