Release & Upgrade
Release Notice for RMS V2.5.24
Release Notice for UMSV1.1.41
Finder v1.0.9
OM50G V177 P2.2
OM20G V177 P2.2
Wewei
NeeHau Client V2.0.0.23 (with OM20/20G/50/50G)
OM20G V177 P2
OM50G V177 P2
OM80E V177 P3

FAQ
How To Install New Rock OM20 IPPBX-OM20g Installation
Why are PBX's Becoming VoIP Based?
What's the Meaning of PBX And How does a PBX system work?
How Is Ip Pbx Different From Traditional PBX?
How does a hotel phone system work?
What is PSTN gateway?
Is VoIP Phone worth it for a small business?
The Difference Between A Ip Phone And A Voip Phone
Can you use your old phone with VoIP?
What Is The Sip Response Code?
What is VoIP Server And How a VOIP Server Works
What is SIP 500 error
What Is Voip Gateway
Ip-pbx Vs Voip Gateway
Best PBX Phone System Features for Businesses
How to Setup a VoIP System in Office
PBX Software Features
Traditional IP PBX configurations
How to choose business telephony system
IP PBX vs. Traditional PBX
PBX IP PBX and VoIP technology Advantages
Guide to Business VOIP PBX
PBX phone systems for small businesses
How Does a SIP Gateway Work?
SIP, VOIP & IP Phones
VoIP Phone Systems - Create the Perfect Business Phone System
What Is a PBX Phone System
How much business Phone System
What is a PBX System
Why use VOIP
What are the advantages of VoIP services
FXO/FXS Gateways
Which Voip Phone System Is Right for Your Business
How do I choose a VoIP provider
Flexible Hotel Phone Systems From New Rock
How Can VoIP Help Hotels Cut Cost
Hospitality Technology Solutions
Modern phones for hotel rooms
VoIP to the hospitality industry
Hotel phone system improves hotel service experience
Why is a Hotel Phone System Important
How Hotel Phone Systems
The Importance Of Using Hotel Phone System
Hotel VOIP telephone system
Small Hotel Phone System for up to 50 Rooms
How Hotels Use a PBX Phone System
Hotel Phone Systems Types
Why Sip Trunking Is The Best Hotel Phone System
What Are The Main Advantages of PBX Hospitality Phone Systems?
How to upgrade hotel PBX

Application Notes
How to Integrate MX Gateway with OM IP-PBX
Interconnect Two PBXs with FXO Gateways
Interconnect Two or More Extension Lines with FXS Gateways
Connecting MX100G-S SIP-ISDN Gateway to Elastix
Connecting MX100G-S SIP-ISDN Gateway to Asterisk
Expanding PBX Extensions to Remote Sites through IP Network
Multi-site Configuration for Gateways with Analog PBX
How to Troubleshoot Caller ID Detection Issues on FXO Port
Security Configuration Guide for New Rock OM Series IP-PBX
Connecting FXO Gateway to Asterisk
Connecting FXO Gateway to Elastix
Tie Trunk Configuration for OM with Elastix

Training Materials
What is VoIP gateway?
What’s the Difference between VoIP Gateway and SIP Trunk?
Smart Switchboard Introduces Exclusive Premium Customer Services
What's the Difference Between VoIP Gateway and ATA?
What's the Difference Between VoIP gateway and SBC?
New Rock’s New Gateway Security measures
Global VoIP Gateway Service Provider
How to Setup VoIP Gateway - A Complete Installation Guide
What is HX&MX VoIP Gateway Default Password?
Auto Provisioning
Six Practices for Audio Security
“PSTN failover” - Strong Support for High-availability IP Audio Communications
New Rock IP-PBX: Your All-In-One IP Office Telephony System
Connecting E1/T1-Based PBX to IP Telephony Networks
Popular IP-PBX Features Favored by Highly Efficient Officers
Five-star Customer Services
Top Three Advantages of Gateways with Imbedded VPN Clients
Low-Cost, High-Quality Gateway
Smart FoIP
Two Typical Applications for Telephone Networks
IPv6’s Top Three Advantages in VoIP Applications
MX100G-S SIP-ISDN Trunking Gateway Training
MX Series VoIP Gateway Training

Demo

Installation & Maintenance
OM SIP Trunk Configuration Documentation
NAT Traversal Service---Configuration video
User Guide for Finder V1.0.9
IP-PBX Installation (Video)
OM20G&OM50G Quick Installation Guide
OM80E Quick Start Guide
OM200G Quick Start Guide
OM500 Quick Installation Guide
HX4G&MX8G Quick Reference Guide
MX60E Quick Installation Guide
MX120G Quick Installation Guide
MX100G-S Quick Start Guide
SX3000 Quick Installation Guide
PT2400 Quick Installation Guide
PT4800 Quick Installation Guide

Others
Manuals
Datasheet
Marketing Materials

Videos
USER EXPERIENCE IMPROVEMENT INITIATIVE
USER LICENSE AGREEMENT
Why is a hotel PBX phone system so important
Update Time:2021-06-24 11:48:17 Browse Times:292 Amount Downloads:1
Hotel phone systems are chosen based on the communication needs and budgetary allocations for each individual hotel.

I usually recommend that you take a careful look at each of the phone systems capabilities before making the final decision of purchasing any of them.

Hotel PBX systems have been a critical component in this growth because the ability to communicate effectively is a game changer in the hospitality industry.

Hotel guests expect simple communications and efficient services, and IP PBX systems are meeting the challenge, at a lower cost to hotels. Hotels rely on a complex web of guest applications to deliver these services, and hotel IT decision makers should choose an IP migration strategy that takes critical service applications into consideration. With the right tools and equipment, hotels can reap the benefits of IP telephony, while avoiding the risks and pitfalls.

Benefits of Hotel PBX Systems

Hotel PBX systems are developed to provide hotels with improved telecommunication services.

Below are some of additional benefits a hotel gets when they implement a PBX system.

Automate Call Monitoring

The automation of the call monitoring process which includes incoming and outgoing phone calls enables hotels to reduce on expenses which would have been used in a manual call monitoring process such as hiring staff.

This automation process goes a long way in improving guest experiences.

Auto-Attendant

A human operator or receptionist is an additional expense to the hotel.

Many medium-sized hotels don’t have the necessary budget to hire a couple of telephone operators to man the switchboard 24 hours. It is also extremely difficult for a single telephone operator to handle a sudden call surge of phone calls.

An Automated attendant allows hotels to answer all phone calls and provides routing capabilities that enable the routing of call traffic to other departments. This reduces the number of voicemails and misses calls, translating to better conversion rates for the hotel.

Call Routing

Hotel PBX systems are able to integrate the entire hotel telephone number database into a single call directory, allowing internal transfers between different locations.

A front desk attendant can easily transfer a call request to a different location eliminating the hassle of looking for direct numbers to those locations.

Integration With Existing Hotel Management System

Hotel PBX systems can easily be integrated with your hotel management system.

By integrating your existing hotel management system with a hosted PBX system, your hotel will be able to manage and co-ordinate all your hotel operations from a single environment.this reduces manpower requirements and improves guest customer services.

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