Release & Upgrade
Release Notice for RMS V2.5.24
Release Notice for UMSV1.1.41
Finder v1.0.9
OM50G V177 P2.2
OM20G V177 P2.2
Wewei
NeeHau Client V2.0.0.23 (with OM20/20G/50/50G)
OM20G V177 P2
OM50G V177 P2
OM80E V177 P3

FAQ
How To Install New Rock OM20 IPPBX-OM20g Installation
Why are PBX's Becoming VoIP Based?
What's the Meaning of PBX And How does a PBX system work?
How Is Ip Pbx Different From Traditional PBX?
How does a hotel phone system work?
What is PSTN gateway?
Is VoIP Phone worth it for a small business?
The Difference Between A Ip Phone And A Voip Phone
Can you use your old phone with VoIP?
What Is The Sip Response Code?
What is VoIP Server And How a VOIP Server Works
What is SIP 500 error
What Is Voip Gateway
Ip-pbx Vs Voip Gateway
Best PBX Phone System Features for Businesses
How to Setup a VoIP System in Office
PBX Software Features
Traditional IP PBX configurations
How to choose business telephony system
IP PBX vs. Traditional PBX
PBX IP PBX and VoIP technology Advantages
Guide to Business VOIP PBX
PBX phone systems for small businesses
How Does a SIP Gateway Work?
SIP, VOIP & IP Phones
VoIP Phone Systems - Create the Perfect Business Phone System
What Is a PBX Phone System
How much business Phone System
What is a PBX System
Why use VOIP
What are the advantages of VoIP services
FXO/FXS Gateways
Which Voip Phone System Is Right for Your Business
How do I choose a VoIP provider
Flexible Hotel Phone Systems From New Rock
How Can VoIP Help Hotels Cut Cost
Hospitality Technology Solutions
Modern phones for hotel rooms
VoIP to the hospitality industry
Hotel phone system improves hotel service experience
Why is a Hotel Phone System Important
How Hotel Phone Systems
The Importance Of Using Hotel Phone System
Hotel VOIP telephone system
Small Hotel Phone System for up to 50 Rooms
How Hotels Use a PBX Phone System
Hotel Phone Systems Types
Why Sip Trunking Is The Best Hotel Phone System
What Are The Main Advantages of PBX Hospitality Phone Systems?
How to upgrade hotel PBX

Application Notes
How to Integrate MX Gateway with OM IP-PBX
Interconnect Two PBXs with FXO Gateways
Interconnect Two or More Extension Lines with FXS Gateways
Connecting MX100G-S SIP-ISDN Gateway to Elastix
Connecting MX100G-S SIP-ISDN Gateway to Asterisk
Expanding PBX Extensions to Remote Sites through IP Network
Multi-site Configuration for Gateways with Analog PBX
How to Troubleshoot Caller ID Detection Issues on FXO Port
Security Configuration Guide for New Rock OM Series IP-PBX
Connecting FXO Gateway to Asterisk
Connecting FXO Gateway to Elastix
Tie Trunk Configuration for OM with Elastix

Training Materials
What is VoIP gateway?
What’s the Difference between VoIP Gateway and SIP Trunk?
Smart Switchboard Introduces Exclusive Premium Customer Services
What's the Difference Between VoIP Gateway and ATA?
What's the Difference Between VoIP gateway and SBC?
New Rock’s New Gateway Security measures
Global VoIP Gateway Service Provider
How to Setup VoIP Gateway - A Complete Installation Guide
What is HX&MX VoIP Gateway Default Password?
Auto Provisioning
Six Practices for Audio Security
“PSTN failover” - Strong Support for High-availability IP Audio Communications
New Rock IP-PBX: Your All-In-One IP Office Telephony System
Connecting E1/T1-Based PBX to IP Telephony Networks
Popular IP-PBX Features Favored by Highly Efficient Officers
Five-star Customer Services
Top Three Advantages of Gateways with Imbedded VPN Clients
Low-Cost, High-Quality Gateway
Smart FoIP
Two Typical Applications for Telephone Networks
IPv6’s Top Three Advantages in VoIP Applications
MX100G-S SIP-ISDN Trunking Gateway Training
MX Series VoIP Gateway Training

Demo

Installation & Maintenance
OM SIP Trunk Configuration Documentation
NAT Traversal Service---Configuration video
User Guide for Finder V1.0.9
IP-PBX Installation (Video)
OM20G&OM50G Quick Installation Guide
OM80E Quick Start Guide
OM200G Quick Start Guide
OM500 Quick Installation Guide
HX4G&MX8G Quick Reference Guide
MX60E Quick Installation Guide
MX120G Quick Installation Guide
MX100G-S Quick Start Guide
SX3000 Quick Installation Guide
PT2400 Quick Installation Guide
PT4800 Quick Installation Guide

Others
Manuals
Datasheet
Marketing Materials

Videos
USER EXPERIENCE IMPROVEMENT INITIATIVE
USER LICENSE AGREEMENT
Why is a Hotel Phone System Important
Update Time:2021-07-13 16:10:40 Browse Times:231 Amount Downloads:1
A hotel's communication process is crucial to its success. Businesses in the hospitality sector can now improve their bottom line by upgrading their telephone systems to a cost-effective IP-PBX. Going beyond internal and external calls, the communication system needs to be able to allow the guests to communicate with the hotel's staff through a variety of means, wherever they may be. Allowing a variety of clever functions such as scheduled wake up calls, room status allocation, text messaging guest with offers and promotions, All this needs to be streamlined with the check-in and ensure a call is never missed.

Having a flexible and modern phone system is crucial to the growth of your hospitality service. This system plays a variety of roles in your hotel’s economy – from delivering outstanding guest experience, to integrating with your CRM system, it’s important that you choose the best hotel phone system to suit your individual requirements.

A hotel telephone system is a clear example of equipment that can help an enterprise business to benefit from a range of functions. In the first place, the communication required by staff throughout a hotel is essential – receptionists will use the telephone system to book rooms, while other staff – in a gym or restaurant, for example – will often use a telephone system to make appointments. In both of these cases, a quality telephone system can help, and the features that come with it can be invaluable.

Hotel staff can try to take every call that comes in, but this might not always be possible. Many systems will allow staff to create automated functions that work with an easy-to-use computer system or app. If guests need a wake-up call, they can set one without speaking to reception; if a guest wants to book a meal, they can use the phone in their room. It goes without saying that, in a large hotel, allowing for this kind of function can significantly reduce the hours that might otherwise be spent on managing tedious tasks; additionally, automating these processes can help customers to enjoy their stay without spending time waiting on the phone.

The role of a hotel telephone system has changed dramatically since the rise of smart phone technology – with guests preferring their mobile phones over traditional hotel systems. But don’t be fooled – even though it’s no longer a direct revenue-earner, choosing the right telephone system is no less critical to your hotel’s overall success, whether it’s traditional, hosted or a cloud based solution or taking advantage of overhead savings using SIP.

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