- Release & Upgrade
- Release Notice for RMS V2.5.24
- Release Notice for UMSV1.1.41
- Finder v1.0.9
- OM50G V177 P2.2
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- NeeHau Client V126.96.36.199 (with OM20/20G/50/50G)
- OM20G V177 P2
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- What is the purpose of SIP in VoIP?
- The Difference Between PBX And PSTN
- What Is The Meaning Of Hosted Pbx ?
- How Do You Choose An IP PBX For Your Small Business?
- How To Install New Rock OM20 IPPBX-OM20g Installation
- Why are PBX's Becoming VoIP Based？
- What's the Meaning of PBX And How does a PBX system work?
- How Is Ip Pbx Different From Traditional PBX?
- How does a hotel phone system work?
- What is PSTN gateway?
- Is VoIP Phone worth it for a small business?
- The Difference Between A Ip Phone And A Voip Phone
- Can you use your old phone with VoIP?
- What Is The Sip Response Code?
- What is VoIP Server And How a VOIP Server Works
- What is SIP 500 error
- What Is Voip Gateway
- Ip-pbx Vs Voip Gateway
- Best PBX Phone System Features for Businesses
- How to Setup a VoIP System in Office
- PBX Software Features
- Traditional IP PBX configurations
- How to choose business telephony system
- IP PBX vs. Traditional PBX
- PBX IP PBX and VoIP technology Advantages
- Guide to Business VOIP PBX
- PBX phone systems for small businesses
- How Does a SIP Gateway Work?
- SIP, VOIP & IP Phones
- VoIP Phone Systems - Create the Perfect Business Phone System
- What Is a PBX Phone System
- How much business Phone System
- What is a PBX System
- Why use VOIP
- What are the advantages of VoIP services
- FXO/FXS Gateways
- Which Voip Phone System Is Right for Your Business
- How do I choose a VoIP provider
- Flexible Hotel Phone Systems From New Rock
- How Can VoIP Help Hotels Cut Cost
- Hospitality Technology Solutions
- Modern phones for hotel rooms
- VoIP to the hospitality industry
- Hotel phone system improves hotel service experience
- Why is a Hotel Phone System Important
- How Hotel Phone Systems
- The Importance Of Using Hotel Phone System
- Hotel VOIP telephone system
- Small Hotel Phone System for up to 50 Rooms
- How Hotels Use a PBX Phone System
- Application Notes
- How to Integrate MX Gateway with OM IP-PBX
- Interconnect Two PBXs with FXO Gateways
- Interconnect Two or More Extension Lines with FXS Gateways
- Connecting MX100G-S SIP-ISDN Gateway to Elastix
- Connecting MX100G-S SIP-ISDN Gateway to Asterisk
- Expanding PBX Extensions to Remote Sites through IP Network
- Multi-site Configuration for Gateways with Analog PBX
- How to Troubleshoot Caller ID Detection Issues on FXO Port
- Security Configuration Guide for New Rock OM Series IP-PBX
- Connecting FXO Gateway to Asterisk
- Connecting FXO Gateway to Elastix
- Tie Trunk Configuration for OM with Elastix
- Training Materials
- What is VoIP gateway?
- What’s the Difference between VoIP Gateway and SIP Trunk?
- Smart Switchboard Introduces Exclusive Premium Customer Services
- What's the Difference Between VoIP Gateway and ATA?
- What's the Difference Between VoIP gateway and SBC?
- New Rock’s New Gateway Security measures
- Global VoIP Gateway Service Provider
- How to Setup VoIP Gateway - A Complete Installation Guide
- What is HX&MX VoIP Gateway Default Password?
- Auto Provisioning
- Six Practices for Audio Security
- “PSTN failover” - Strong Support for High-availability IP Audio Communications
- New Rock IP-PBX: Your All-In-One IP Office Telephony System
- Connecting E1/T1-Based PBX to IP Telephony Networks
- Popular IP-PBX Features Favored by Highly Efficient Officers
- Five-star Customer Services
- Top Three Advantages of Gateways with Imbedded VPN Clients
- Low-Cost, High-Quality Gateway
- Smart FoIP
- Two Typical Applications for Telephone Networks
- IPv6’s Top Three Advantages in VoIP Applications
- MX100G-S SIP-ISDN Trunking Gateway Training
- MX Series VoIP Gateway Training
- Installation & Maintenance
- OM SIP Trunk Configuration Documentation
- NAT Traversal Service---Configuration video
- User Guide for Finder V1.0.9
- IP-PBX Installation (Video)
- OM20G&OM50G Quick Installation Guide
- OM80E Quick Start Guide
- OM200G Quick Start Guide
- OM500 Quick Installation Guide
- HX4G&MX8G Quick Reference Guide
- MX60E Quick Installation Guide
- MX120G Quick Installation Guide
- MX100G-S Quick Start Guide
- SX3000 Quick Installation Guide
- PT2400 Quick Installation Guide
- PT4800 Quick Installation Guide
What is the difference between a VoIP gateway and IP PBX?When it comes to business communications, the terms PBX and VoIP seem to cause a lot of confusion. Too many articles treat these two things as if they are the opposite of one another. That’s not quite true.Today i will tell you the fundamental difference between the two things. Here, we’re going to provide an easy-to-understand definition of both terms, then explore how they are actually related.
Voice conversations are relayed either as analog or as digital signals. VolP technology makes it possible to encode voice into data packets which are then broken down into smaller units and transmitted electronically. Functional difference is the best place to begin VoIP gateway vs. IP PBX comparison.
What is PBX?
PBX stands for Private Branch Exchange, a business phone system that connects office desk phones within the same network. It allows employees within a company to make calls to one another and to transfer calls for free. With a PBX phone system, a business can have multiple phones sharing fewer lines. That’s because rather than using physical phone lines, extensions are used to redirect phone calls to the intended receiver.
Traditional PBX connects to physical phone lines through dedicated hardware devices, so that the voice network and data network within a company are completely independent. With the introduction of IP telephony and the trend of ISDN & PSTN switch-off, analog phone systems are becoming obsolete.
What Is VoIP
VoIP is an acronym for voice-over-internet protocol. It’s simply a technology used to transmit voice data via an internet connection. A VoIP phone system takes your voice, turns it into file data, compresses those files, and then converts those files into packets of data. All of this happens in real-time. It’s virtually instantaneous. These packets are sent over the internet to a VoIP provider. The provider converts them back and sends them to the other phone.
Even though many things are happening during this process, a VoIP call is just as fast as an analog call.
People who were around when this technology emerged may be suspicious of it. Initially, VoIP providers had a difficult time successfully completing even a low level of service. That’s changed today. The sound quality of VoIP might be affected by the bandwidth and the device used. However, most VoIP providers now offer various different protocols and codecs to ensure HD audio quality.
A VoIP solution can also work fine for businesses of many sizes, not matter small and medium-sized companies or large enterprises. Read through to check out additional benefits of VoIP PBX systems.
So What is VoIP PBX?
VoIP (Voice over Internet Protocol) PBX (Private Branch Exchange) is a phone system that works similarly to standard PBX. The difference is that it makes use of a wide area network or local area network instead of the traditional switched networks used in older public switched telephone networks (PSTN) systems. It is also known as IP PBX.
A VoIP phone system can use VoIP to switch phone calls on local lines, between a VoIP user and a landline user, or between two traditional telephone users. IP PBXs can be set up using hardware, or consist entirely of installed software.
Besides on-premise VoIP solutions, there’s another option known as a hosted PBX solution. This is cloud-based and offered up by business VoIP providers. Hosted PBX offers virtually the same features, but doesn’t require complex on-site installation and equipment.
Why Do People Compare PBX and VoIP?
The term PBX may have different definitions for different people. Some people think that PBX is the same as traditional PBX, while others think that PBX is actually another term for the business phone system.
When most people compare VoIP with PBX, they actually want to compare PBX systems like VoIP PBX, IP PBX, hosted PBX with PBX systems like analog PBX, TDM PBX, and proprietary PBX. Next, we will show you their differences and the pros and cons of each type of PBX system.
Benefits of VoIP Phone Systems over Analog PBX
Lower Initial and Operational Costs
Landlines generally cost much more than VoIP solutions. Let’s start with the installation. Landline setup is usually charged a certain amount of money, while SIP trunking used in VoIP solutions requires little or no setup cost.
More importantly, since the calls are transmitted over an IP network, monthly service fees and calling rates are much lower for IP PBX users. The cost of internal calls could be reduced to almost none. You can also have a significant amount of expense from International and mobile calls typically.
Mobile Team Support
Many VoIP PBX service providers offer mobile, web-based, or desktop softphones, which can turn your cell phone and computer into an office extension just like a desktop phone. This is very useful for multi-location offices, the remote workforce, on-the-go employees, and field workers. Traditional PBX phone systems are simply unable to support BYOD (Bring Your Own Device) mobility and help users break geographical boundaries. It just can’t adapt to the upward trend of hybrid work.
Advanced Telephony Features & Unified Communications
Traditional PBX generally only comes with limited basic features, and even if some systems can provide more, they usually require a lot of additional fees. IP PBX, on the contrary, offers a range of advanced telephony features like IVR, queue, voicemail, call recording, etc. They can even be license-free, depending on your service provider.
Better yet, VoIP solutions make it possible for you to embrace unified communications. This way, you will be able to enjoy more communication channels and functions, such as video conferencing, instant messaging, presence, CRM integration, etc. This is a major step toward digital transformation for any business.
Easier Installation & Management
Compared to analog PBX phone systems, IP PBX systems are not only more user-friendly but also easier to install, configure and manage. With data and voice delivered on the same network infrastructure, you can not only reduce costs but also save a lot of time in the equipment installation and wiring of physical telephone lines. Some analog PBX phone systems can only be managed via complex commands that are proprietary to each vendor. In contrast, IP PBXs often provide an intuitive web-based management interface that allows IT staff to quickly and easily configure the VoIP system and its many features.
Phones supported by analog PBX systems are usually very limited. Analog PBX phone systems usually require proprietary phones from the same vendor, which means you are locked into that one vendor and unable to use other solutions. A decent IP PBX provider usually offers a highly compatible PBX phone system that allows you to plug and play most mainstream IP phones as well as use analog phones via VoIP gateways. Better yet, they also provide softphones to make web browsers, your mobile phone, and your computer as SIP endpoints.
How To Choose The Right Business Phone System?
When choosing an enterprise phone system, you usually need to consider a variety of factors such as the size of the business, IT staff resources, and your requirements in functionality. Review the following to explore which business VoIP system is the best choice for your company.
Is your company’s network connection stable enough?
As mentioned before, with the phasing out of ISDN and PSTN lines, today’s future-proof business phone systems use mostly VoIP technology, which requires a stable and fast internet connection. This is the very first thing you need to confirm before purchasing any IP PBX. For areas with limited landline or SIP connection, VoIP GSM/3G/4G Gateway could the best alternative for business communications.
Do you have in-house IT staff to manage and maintain the PBX system?
The answer to this question greatly influences your choice between an on-premise IP PBX and a cloud PBX system. If you have technicians with the required expertise and you prefer the maximum control over your business phone system, an on-premise IP PBX is a great choice. However, for small businesses or start-ups lacking in IT resources, it will save you a lot of effort to choose a hosted voice solution and have it is taken care of by your service provider.
Does your company has any significant staffing changes in the near future?
Analog PBX phone systems are usually more costly and cumbersome to add lines and new users while VoIP phone systems are much easier to scale. Particularly, cloud PBX systems are more flexible for companies with staff growth or reduction over the course of the system’s lifespan. The number of extensions may be increased or decreased instantly, and you only need to pay for what you require. It is particularly beneficial for seasonal businesses with fluctuating communication needs or start-ups that are experiencing rapid growth.
Does your business operate in multiple locations?
If so, you may come across this question – “does it matter if I opt for on-premise or cloud-based PBX? While both phone systems can support organizations with multiple locations, they are implemented differently. Cloud PBX makes it easier to connect headquarters, branch offices and dispersed telecommuters under the same phone system. Some on-premise PBX providers also offer a variety of multi-site solutions, such as Yeastar Remote Access Service.
Buyer’s Guide: PBX Phone System for Small Business
Whether you are looking to have a new phone system installed or have your current system updated, you will find this free ebook below useful. Tips and tools are included.
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