Release & Upgrade
Release Notice for RMS V2.5.24
Release Notice for UMSV1.1.41
Finder v1.0.9
OM50G V177 P2.2
OM20G V177 P2.2
Wewei
NeeHau Client V2.0.0.23 (with OM20/20G/50/50G)
OM20G V177 P2
OM50G V177 P2
OM80E V177 P3

FAQ
What is the purpose of SIP in VoIP?
The Difference Between PBX And PSTN
What Is The Meaning Of Hosted Pbx ?
How Do You Choose An IP PBX For Your Small Business?
How To Install New Rock OM20 IPPBX-OM20g Installation
Why are PBX's Becoming VoIP Based?
What's the Meaning of PBX And How does a PBX system work?
How Is Ip Pbx Different From Traditional PBX?
How does a hotel phone system work?
What is PSTN gateway?
Is VoIP Phone worth it for a small business?
The Difference Between A Ip Phone And A Voip Phone
Can you use your old phone with VoIP?
What Is The Sip Response Code?
What is VoIP Server And How a VOIP Server Works
What is SIP 500 error
What Is Voip Gateway
Ip-pbx Vs Voip Gateway
Best PBX Phone System Features for Businesses
How to Setup a VoIP System in Office
PBX Software Features
Traditional IP PBX configurations
How to choose business telephony system
IP PBX vs. Traditional PBX
PBX IP PBX and VoIP technology Advantages
Guide to Business VOIP PBX
PBX phone systems for small businesses
How Does a SIP Gateway Work?
SIP, VOIP & IP Phones
VoIP Phone Systems - Create the Perfect Business Phone System
What Is a PBX Phone System
How much business Phone System
What is a PBX System
Why use VOIP
What are the advantages of VoIP services
FXO/FXS Gateways
Which Voip Phone System Is Right for Your Business
How do I choose a VoIP provider
Flexible Hotel Phone Systems From New Rock
How Can VoIP Help Hotels Cut Cost
Hospitality Technology Solutions
Modern phones for hotel rooms
VoIP to the hospitality industry
Hotel phone system improves hotel service experience
Why is a Hotel Phone System Important
How Hotel Phone Systems
The Importance Of Using Hotel Phone System
Hotel VOIP telephone system
Small Hotel Phone System for up to 50 Rooms
How Hotels Use a PBX Phone System

Application Notes
How to Integrate MX Gateway with OM IP-PBX
Interconnect Two PBXs with FXO Gateways
Interconnect Two or More Extension Lines with FXS Gateways
Connecting MX100G-S SIP-ISDN Gateway to Elastix
Connecting MX100G-S SIP-ISDN Gateway to Asterisk
Expanding PBX Extensions to Remote Sites through IP Network
Multi-site Configuration for Gateways with Analog PBX
How to Troubleshoot Caller ID Detection Issues on FXO Port
Security Configuration Guide for New Rock OM Series IP-PBX
Connecting FXO Gateway to Asterisk
Connecting FXO Gateway to Elastix
Tie Trunk Configuration for OM with Elastix

Training Materials
What is VoIP gateway?
What’s the Difference between VoIP Gateway and SIP Trunk?
Smart Switchboard Introduces Exclusive Premium Customer Services
What's the Difference Between VoIP Gateway and ATA?
What's the Difference Between VoIP gateway and SBC?
New Rock’s New Gateway Security measures
Global VoIP Gateway Service Provider
How to Setup VoIP Gateway - A Complete Installation Guide
What is HX&MX VoIP Gateway Default Password?
Auto Provisioning
Six Practices for Audio Security
“PSTN failover” - Strong Support for High-availability IP Audio Communications
New Rock IP-PBX: Your All-In-One IP Office Telephony System
Connecting E1/T1-Based PBX to IP Telephony Networks
Popular IP-PBX Features Favored by Highly Efficient Officers
Five-star Customer Services
Top Three Advantages of Gateways with Imbedded VPN Clients
Low-Cost, High-Quality Gateway
Smart FoIP
Two Typical Applications for Telephone Networks
IPv6’s Top Three Advantages in VoIP Applications
MX100G-S SIP-ISDN Trunking Gateway Training
MX Series VoIP Gateway Training

Demo

Installation & Maintenance
OM SIP Trunk Configuration Documentation
NAT Traversal Service---Configuration video
User Guide for Finder V1.0.9
IP-PBX Installation (Video)
OM20G&OM50G Quick Installation Guide
OM80E Quick Start Guide
OM200G Quick Start Guide
OM500 Quick Installation Guide
HX4G&MX8G Quick Reference Guide
MX60E Quick Installation Guide
MX120G Quick Installation Guide
MX100G-S Quick Start Guide
SX3000 Quick Installation Guide
PT2400 Quick Installation Guide
PT4800 Quick Installation Guide

Others
Manuals
Datasheet
Marketing Materials

Videos
USER EXPERIENCE IMPROVEMENT INITIATIVE
USER LICENSE AGREEMENT
How Do You Choose An IP PBX For Your Small Business?
Update Time:2021-09-23 17:11:22 Browse Times:233 Amount Downloads:1

The IP PBX which can provide internal communication for a business is more and more important in global enterprises.Choosing right IP PBX products suit for your business is is crucial to a company which want to build a well-run enterprise communication system.

Tips For Choosing an IP PBX For Your Small Business

Business phone systems reviewer Software Advice has recently put together an article discussing the five important considerations for small business owners deciding between Cloud-based and on-premise PBX systems. The team at Software Advice suggests that buyers consider the following:

1. The Real Total Cost of Ownership

On-premise systems typically require a large upfront investment, while hosted systems are paid for with more affordable, monthly payments. But buyers should consider the total cost of ownership (TCO) of these systems in addition to the initial capital necessary to purchase a new phone network.

For example, a recent study from No Jitter, Comparing the TCO for 24 UC/IP-PBX Solutions, showed that after only three years, the TCO of Cloud-based systems was greater than on-premise solutions. In addition, while the initial investment was largely absorbed in year one for on-premise systems, costs increased at a steady rate with hosted PBX systems.

2. The Value of Specific vs. Bundled Functionality

Today, the technical capabilities of hosted and on-premise PBX systems are largely equal. One difference, however, is how these features are bundled. Hosted PBX providers commonly bundle features and charge a set per-user price. On-premise PBX, on the other hand, often provides buyers greater flexibility on the features and functionality they want to pay for (particularly, offering more customization for specific users).

If customization is important, buyers should make this clear up-front when working with PBX providers. Buyers may have to shop around to find a hosted provider that offers the perfect bundle. Alternatively, buyers should have a detailed list of features for hosted providers to ensure they are given an accurate price quote.

3. Ease of Customization

Customization is often attainable with on-premise systems, as an on-staff IT professional commonly oversees the system’s deployment and management. With hosted systems, customization is often handled by the provider. While vendors may offer some customization, they are often unable to make extreme customizations for every customer.

If your system requires advanced customization, on-premise PBX may be a more reasonable option. If choosing a hosted option, work with a vendor to discuss the exact customizations you need and what they can offer.

4. User Experience

To ensure voice quality, on-premise PBX systems will prioritize data traffic. With hosted PBX solutions, voice and data packets will often fight for preference, which leads to deteriorated voice quality.

Hosted vendors may offer a Session Border Controller (SBC) device to help improve data quality, but this will considerably add to system’s cost and complexity. If you think voice quality may be an issue in larger networks, consider this when evaluating hosted vs. on-premise systems.

5. True Costs of Tech Support

If your company currently manages your own data, chances are you already have a well-staffed IT team–and implementing a hosted PBX system is unlikely to eliminate your existing staff. Rather, this just transfers support responsibility to a third-party and adds to your current support costs (rather than reducing them).

If you currently don’t have an IT team, then hosted PBX can potentially save your company from having to hire technical staff members. However, you should also consider how relying on third-party support works with your company’s current strategies. If your telephone system is critical to your business, you should be very comfortable with your vendor that will be responsible for system support.

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