Release & Upgrade
Finder v1.0.9
OM50G V177 P2.2
OM20G V177 P2.2
NeeHau Client V2.0.0.23 (with OM20/20G/50/50G)
OM20G V177 P2
OM50G V177 P2
OM80E V177 P3
OM200G V177 P3
MX8G V367

How is VoIP different than Traditional Phone System
Benefits of Investing in an IP PBX System
Advantages of IP PBX in hotels
IP PBX must-haves for small businesses
Wireless communications solutions for the hospitality industry
Configuration for MX100G-S interworking with IMS
communication solutions for hospitality
Benefits of VoIP Phone Systems for Hotels and Hospitality
What is the best hotel management system
Why Unified Communications are so Important
What are the advantages of unified communication in hotel industry
How to Build a Hospitality Communications Solution
How to improve communication skills in the hospitality industry
OM-Series IP PBX Introduction
What is a IP PBX
How SIP works step by step in New Rock VoIP gateway
How SIP works in the VoIP Gateway
How does VOIP work
What is a NAT Traversal Service
VoIP used in call center system
Telephone recording system functions
IPPBX - small and medium group telephone system
What is VoIP
Analog VoIP adapter
Can voip phones be used at home?
Are VoIP calls secure and can the call be encrypted?
How SIP works in the VoIP Gateway
Network and Improper Operation
Voice Quality
Firmware Upgrade

Application Notes
How to Integrate MX Gateway with OM IP-PBX
Interconnect Two PBXs with FXO Gateways
Interconnect Two or More Extension Lines with FXS Gateways
Connecting MX100G-S SIP-ISDN Gateway to Elastix
Connecting MX100G-S SIP-ISDN Gateway to Asterisk
Expanding PBX Extensions to Remote Sites through IP Network
Multi-site Configuration for Gateways with Analog PBX
How to Troubleshoot Caller ID Detection Issues on FXO Port
Security Configuration Guide for New Rock OM Series IP-PBX
Connecting FXO Gateway to Asterisk
Connecting FXO Gateway to Elastix
Tie Trunk Configuration for OM with Elastix

Training Materials
What is VoIP gateway?
What’s the Difference between VoIP Gateway and SIP Trunk?
Smart Switchboard Introduces Exclusive Premium Customer Services
What's the Difference Between VoIP Gateway and ATA?
What's the Difference Between VoIP gateway and SBC?
New Rock’s New Gateway Security measures
Global VoIP Gateway Service Provider
How to Setup VoIP Gateway - A Complete Installation Guide
What is HX&MX VoIP Gateway Default Password?
Auto Provisioning
Six Practices for Audio Security
“PSTN failover” - Strong Support for High-availability IP Audio Communications
New Rock IP-PBX: Your All-In-One IP Office Telephony System
Connecting E1/T1-Based PBX to IP Telephony Networks
Popular IP-PBX Features Favored by Highly Efficient Officers
Five-star Customer Services
Top Three Advantages of Gateways with Imbedded VPN Clients
Low-Cost, High-Quality Gateway
Smart FoIP
Two Typical Applications for Telephone Networks
IPv6’s Top Three Advantages in VoIP Applications
MX100G-S SIP-ISDN Trunking Gateway Training
MX Series VoIP Gateway Training


Installation & Maintenance
User Guide for Finder V1.0.9
IP-PBX Installation (Video)
OM20G&OM50G Quick Installation Guide
OM80E Quick Start Guide
OM200G Quick Start Guide
OM500 Quick Installation Guide
HX4G&MX8G Quick Reference Guide
MX60E Quick Installation Guide
MX120G Quick Installation Guide
MX100G-S Quick Start Guide
SX3000 Quick Installation Guide
PT2400 Quick Installation Guide
PT4800 Quick Installation Guide

Marketing Materials

Can voip phones be used at home?
Update Time:2020-08-07 15:15:05 Browse Times:719 Amount Downloads:1
The number of people homeworking or tele-commuting is increasing. VoIP has changed the way that we conduct business. We’re more connected than ever before. A favorite VoIP feature among customers is the ability to work remotely from home, but maintain the same phone functionality as they would have at their office.
How can VoIP help me work remotely from home?
By far, the simplest way to retain office functionality is to take your IP phone home with you. By unplugging the already configured phone, stuffing it in your bag and reconnecting it to your router at home, or wherever in the world you are, the phone will magically work as if you never left the office. and there are no charges for calls for anyone on the system.
Is there another way to work remotely without taking my desk phone home?
If you would prefer, you can avoid transporting your work phone back and forth by having a separate IP phone for your home. This phone will also function as if it is on your office’s phone network.  While it will have a different number, you can have this phone ring at the same time as your work phone –this way, whether you’re home or at your office, you won’t miss a call.
Use a softphone
It might not always be practical to take your desk phone home with you. In which case, instead you can download a softphone for your computer, smartphone or tablet. A softphone is a phone that lets you make calls over the Internet from a computer or other smart device. The software acts as a phone interface, allowing you to dial numbers and carry out other phone relation functions using your mouse and keyboard. 
The good news is that many softphones are free and compatible with several Internet telephony providers. New Rock has developed a very popular softphone named WeWei. Many of customers have WeWei installed on their phones and are ready to make or receive work calls no matter where they are located. 
Here are two methods to set up while you work at home: 
Method 1: Remote Access with Peer-to-Peer communication across NAT:  
In conjunction with New Rock Cloud allows other entities to access an OM located behind a NAT without the need of port mapping on the access router. 
-  On OM50G, click Basic > Remote access, and make sure to enable the P2P traversal feature.
Note: Registrar for External Terminal is the uniquely generated domain name for sip extension registration; use this domain name to register your sip phone as OM extension.
-  Open the Web management interface of the IP phone, click VOIP > SIP, select the desired SIP line, and then enter the registration information in Basic setting.

Method 2: Remote Access with NAT Traversal using DDNS or External IP address:

It is necessary to configure remote-address information and configure port mapping on the Internet ingress router

-  On OM50G, click Basic > Remote access, and set remote address 
Configure port mapping on the Internet ingress router. 
Note: Keep the mapping target port number the same as the SIP signaling port and the RTP port range of the OM. 
-  On the external IP extension, set the registrar address to the IP address or domain name configured on the Basic > Remote Access page.

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