New Rock UMS is used for unified management and remote operation and maintenance of New Rock OM series IP-PBX and MX series VoIP gateways, supporting monitoring device operation status, batch distribution of device configuration files and upgrading device software, effectively helping various operators, large and medium-sized integration projects and authorized distributors to realize smart and simple device management and reduce operation and maintenance costs.
- Browser-based interface access, no need to install client software
- Remote centralized configuration management of devices
- Automatic batch configuration file distribution
- Automatic backup: parameter backup, configuration backup, log backup
- Efficient upgrade: manual upgrade, automatic upgrade, regular upgrade
- Multi-level management: operation rights and device management scope are specified by users
- Real-time monitoring and alerting: support email, WeChat and telephone alert notification
- Support private network deployment and public network deployment
- Low installation server configuration requirements, high system performance
- New Rock NRP series IP Phones are high-end enterprise desktop phones with multi-functions. They support IPv6 and IPv4, with full "user, network, deployment, security" features, can integrate with IP PBX well, which is suitable for hotel unified communications.
- Wyndham is world class hotel group, one of its hotel has 200 rooms in one building in Shanghai, hotel management team want to build a unified hotel room internet to improve customer experience and improve brand image.
- An independent middle sized hotel located in Italy, with about 100 rooms on multi-floors, the customers old PBX system is old and lack of efficiency.Old PBX system upgrade to IP PBX system, with WIFI IP phones deployment.
- New Rock hotel unified communication solution have featured recording function which not only could realize unified management of call recording but also could combine with data mining technology to help improve hotel operation efficiency. Especially for chain store hotel, by collecting and intelligently analyzing hotel voice data generated between hotel reception staff, concierge, catering department and customers, hotel could improve operation efficiency and provide better customer experience.
- New Rock budget chain hotel phone solution adopts "distributed deployment, centralized management" architecture to realize centralized management of phone recordings and remote maintenance of equipment, solving the long-term communication problems for chain hotels.
- New Rock has accumulated dozen years experience in providing unified communication solutions for hotel industry, with high reliability, easy deployment and centralized management features.