Release & Upgrade
Release Notice for RMS V2.5.24
Release Notice for UMSV1.1.41
Finder v1.0.9
OM50G V177 P2.2
OM20G V177 P2.2
NeeHau Client V2.0.0.23 (with OM20/20G/50/50G)
OM20G V177 P2
OM50G V177 P2
OM80E V177 P3

What is the purpose of SIP in VoIP?
The Difference Between PBX And PSTN
What Is The Meaning Of Hosted Pbx ?
How Do You Choose An IP PBX For Your Small Business?
How To Install New Rock OM20 IPPBX-OM20g Installation
Why are PBX's Becoming VoIP Based?
What's the Meaning of PBX And How does a PBX system work?
How Is Ip Pbx Different From Traditional PBX?
How does a hotel phone system work?
What is PSTN gateway?
Is VoIP Phone worth it for a small business?
The Difference Between A Ip Phone And A Voip Phone
Can you use your old phone with VoIP?
What Is The Sip Response Code?
What is VoIP Server And How a VOIP Server Works
What is SIP 500 error
What Is Voip Gateway
Ip-pbx Vs Voip Gateway
Best PBX Phone System Features for Businesses
How to Setup a VoIP System in Office
PBX Software Features
Traditional IP PBX configurations
How to choose business telephony system
IP PBX vs. Traditional PBX
PBX IP PBX and VoIP technology Advantages
Guide to Business VOIP PBX
PBX phone systems for small businesses
How Does a SIP Gateway Work?
SIP, VOIP & IP Phones
VoIP Phone Systems - Create the Perfect Business Phone System
What Is a PBX Phone System
How much business Phone System
What is a PBX System
Why use VOIP
What are the advantages of VoIP services
FXO/FXS Gateways
Which Voip Phone System Is Right for Your Business
How do I choose a VoIP provider
Flexible Hotel Phone Systems From New Rock
How Can VoIP Help Hotels Cut Cost
Hospitality Technology Solutions
Modern phones for hotel rooms
VoIP to the hospitality industry
Hotel phone system improves hotel service experience
Why is a Hotel Phone System Important
How Hotel Phone Systems
The Importance Of Using Hotel Phone System
Hotel VOIP telephone system
Small Hotel Phone System for up to 50 Rooms
How Hotels Use a PBX Phone System

Application Notes
How to Integrate MX Gateway with OM IP-PBX
Interconnect Two PBXs with FXO Gateways
Interconnect Two or More Extension Lines with FXS Gateways
Connecting MX100G-S SIP-ISDN Gateway to Elastix
Connecting MX100G-S SIP-ISDN Gateway to Asterisk
Expanding PBX Extensions to Remote Sites through IP Network
Multi-site Configuration for Gateways with Analog PBX
How to Troubleshoot Caller ID Detection Issues on FXO Port
Security Configuration Guide for New Rock OM Series IP-PBX
Connecting FXO Gateway to Asterisk
Connecting FXO Gateway to Elastix
Tie Trunk Configuration for OM with Elastix

Training Materials
What is VoIP gateway?
What’s the Difference between VoIP Gateway and SIP Trunk?
Smart Switchboard Introduces Exclusive Premium Customer Services
What's the Difference Between VoIP Gateway and ATA?
What's the Difference Between VoIP gateway and SBC?
New Rock’s New Gateway Security measures
Global VoIP Gateway Service Provider
How to Setup VoIP Gateway - A Complete Installation Guide
What is HX&MX VoIP Gateway Default Password?
Auto Provisioning
Six Practices for Audio Security
“PSTN failover” - Strong Support for High-availability IP Audio Communications
New Rock IP-PBX: Your All-In-One IP Office Telephony System
Connecting E1/T1-Based PBX to IP Telephony Networks
Popular IP-PBX Features Favored by Highly Efficient Officers
Five-star Customer Services
Top Three Advantages of Gateways with Imbedded VPN Clients
Low-Cost, High-Quality Gateway
Smart FoIP
Two Typical Applications for Telephone Networks
IPv6’s Top Three Advantages in VoIP Applications
MX100G-S SIP-ISDN Trunking Gateway Training
MX Series VoIP Gateway Training


Installation & Maintenance
OM SIP Trunk Configuration Documentation
NAT Traversal Service---Configuration video
User Guide for Finder V1.0.9
IP-PBX Installation (Video)
OM20G&OM50G Quick Installation Guide
OM80E Quick Start Guide
OM200G Quick Start Guide
OM500 Quick Installation Guide
HX4G&MX8G Quick Reference Guide
MX60E Quick Installation Guide
MX120G Quick Installation Guide
MX100G-S Quick Start Guide
SX3000 Quick Installation Guide
PT2400 Quick Installation Guide
PT4800 Quick Installation Guide

Marketing Materials

Why are PBX's Becoming VoIP Based?
Update Time:2021-09-14 17:42:40 Browse Times:783 Amount Downloads:1

A PBX stands for Private Branch Exchange. When you own your own PBX you are essentially owning your own private phone network. Whether hosted or on-prem, the PBX is the brain center of your phone system, when it is shuts down nothing works. For outbound calls (calls from you to someone else) the PBX takes the call data and sends it where it needs to go.

Why are PBX's Becoming VoIP Based?

Companies that have long made use of an internal telephone system will be intimately familiar with the term PBX, which stands for Private Branch Exchanges. These types of traditional phone systems are also known as TDM, or Time Division Multiplexers.

Kindly ignore the slightly confusing wording, and just remember that PBX is an old system for internal telephone communication used by many organisations. These systems can also contact external phone numbers, but are limited in number due to how the system runs.

These days, traditional TDM systems are close to becoming obsolete, as newer, more efficient ways of communication, such as VoIP, is being adopted by most companies. In this article, we’ll take a closer look at a few of the reasons why cloud-based PBX, or VoIP-based company phone systems, are better than the old analogue solutions.

Reduce costs with VoIP

Firstly, it’s rather obvious that a cloud-based VoIP system can give you options that few legacy systems can compete with. One of these is the ability to make use of Session Initiation Protocol, simply known as SIP.

Essentially, SIPs are a way for you to connect a call through the internet connection. The call is then forwarded to the VoIP provider, which then uses their gateway to connect your call. This might not seem like something ground-breaking, but these packages are offered at a considerably lower rate than more traditional lines. In fact, acquiring a VoIP solution can save you up to 40% of your phone bills, depending on your provider. Their services will include inbound toll-free calls, international calls, and other long-distance calls.

Secondly, VoIP will provide your business with plenty of more freedom. With legacy phone systems, it could be incredibly difficult to move a single telephone from its situated place. If, for example, you were to do some remodelling in your office and the setup of your phones needed to change, you better be prepared to pay a high cost for reconnecting those phone lines, as you need professional help to do that.

This is not the case with VoIP phones. As they’re based on IP, it means they can easily be moved and reconnected from wherever you see fit.

You can also experience cost savings when it comes to connecting other branch offices. Do you remember the old days when you had to pay an extra installation fee if you wanted a branch office connected to your main systems? In those days, remote extensions were nothing but a pipe dream, but with the blessings of technology it’s now within easy reach.

Modern VoIP PBX systems will mostly bring costs related to hardware, meaning that adding another location will be less of a strain on the wallet. If you choose a cloud-based VoIP alternative, you can use the service anywhere as long as you have an internet connection – without any extra costs.

Cloud-based VoIP scales efficiently

I’m sure we can all agree that old phone lines never scaled that well. You could only add new lines at certain intervals – and removing them cost almost as much as the first installation itself. Due to this, many companies were wary of adding extra lines as they might possibly live to regret it.

However, with the VoIP cloud solutions of today you can scale with the push of a button. And not only is it easier and more flexible for growing businesses, but it also makes it more affordable to scale.

Another benefit is the fact that VoIP phones can bring you a wide array of beneficial features. Old-school PBX users might be familiar with the most common features of the system, such as caller ID, conference calling, and call waiting. These, along with a few others, were all considered standard features in any hosted PBX phone system of the time.

Luckily, new tech calls for new features. With a hosted PBX system, you can make use of features like calling groups, where you can redirect a call to a phone in the same group if the number is busy; call screening, where you disallow certain numbers from contacting your; as well as voicemail to email transcription. This last feature can be quite nifty, as it converts voicemails you receive into an email format, which is then forwarded to your inbox.

How do you choose your next VoIP system?

So, what are the most important parts of a VoIP solution? When asking around, you are almost certain to get different answers from different people. While some will undoubtedly value the nifty features, others might be tempted to point out value for investment as their main reason.

Regardless of the advanced technology, and no matter how cheap the installation fees are and how easy the VoIP solution is to install – none of this would matter if you couldn’t count on the system when you needed it the most. Reliability is something everyone should consider.

While the traditional PBX systems were great for its time, it could take days to get it up and running again whenever it failed. As an agile business, time is something you cannot afford to lose. If your cloud-based system somehow fails, your cloud provider will immediately transfer your solution a functioning server. In most cases, you won’t even notice that there was a moment of downtime.

Cloud-based PBX can take your business communications to the next level. Not only is it cheaper and more reliable than the old systems, but it’s also filled to the brim with bursting features. Do you want to see what a VoIP solution can do for your business? Fill out the form to your right, and one of our software experts will get in touch with you shortly.

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