Release & Upgrade
Finder v1.0.9
OM50G V177 P2.2
OM20G V177 P2.2
NeeHau Client V2.0.0.23 (with OM20/20G/50/50G)
OM20G V177 P2
OM50G V177 P2
OM80E V177 P3
OM200G V177 P3
MX8G V367

How is VoIP different than Traditional Phone System
Benefits of Investing in an IP PBX System
Advantages of IP PBX in hotels
IP PBX must-haves for small businesses
Wireless communications solutions for the hospitality industry
Configuration for MX100G-S interworking with IMS
communication solutions for hospitality
Benefits of VoIP Phone Systems for Hotels and Hospitality
What is the best hotel management system
Why Unified Communications are so Important
What are the advantages of unified communication in hotel industry
How to Build a Hospitality Communications Solution
How to improve communication skills in the hospitality industry
OM-Series IP PBX Introduction
What is a IP PBX
How SIP works step by step in New Rock VoIP gateway
How SIP works in the VoIP Gateway
How does VOIP work
What is a NAT Traversal Service
VoIP used in call center system
Telephone recording system functions
IPPBX - small and medium group telephone system
What is VoIP
Analog VoIP adapter
Can voip phones be used at home?
Are VoIP calls secure and can the call be encrypted?
How SIP works in the VoIP Gateway
Network and Improper Operation
Voice Quality
Firmware Upgrade

Application Notes
How to Integrate MX Gateway with OM IP-PBX
Interconnect Two PBXs with FXO Gateways
Interconnect Two or More Extension Lines with FXS Gateways
Connecting MX100G-S SIP-ISDN Gateway to Elastix
Connecting MX100G-S SIP-ISDN Gateway to Asterisk
Expanding PBX Extensions to Remote Sites through IP Network
Multi-site Configuration for Gateways with Analog PBX
How to Troubleshoot Caller ID Detection Issues on FXO Port
Security Configuration Guide for New Rock OM Series IP-PBX
Connecting FXO Gateway to Asterisk
Connecting FXO Gateway to Elastix
Tie Trunk Configuration for OM with Elastix

Training Materials
What is VoIP gateway?
What’s the Difference between VoIP Gateway and SIP Trunk?
Smart Switchboard Introduces Exclusive Premium Customer Services
What's the Difference Between VoIP Gateway and ATA?
What's the Difference Between VoIP gateway and SBC?
New Rock’s New Gateway Security measures
Global VoIP Gateway Service Provider
How to Setup VoIP Gateway - A Complete Installation Guide
What is HX&MX VoIP Gateway Default Password?
Auto Provisioning
Six Practices for Audio Security
“PSTN failover” - Strong Support for High-availability IP Audio Communications
New Rock IP-PBX: Your All-In-One IP Office Telephony System
Connecting E1/T1-Based PBX to IP Telephony Networks
Popular IP-PBX Features Favored by Highly Efficient Officers
Five-star Customer Services
Top Three Advantages of Gateways with Imbedded VPN Clients
Low-Cost, High-Quality Gateway
Smart FoIP
Two Typical Applications for Telephone Networks
IPv6’s Top Three Advantages in VoIP Applications
MX100G-S SIP-ISDN Trunking Gateway Training
MX Series VoIP Gateway Training


Installation & Maintenance
User Guide for Finder V1.0.9
IP-PBX Installation (Video)
OM20G&OM50G Quick Installation Guide
OM80E Quick Start Guide
OM200G Quick Start Guide
OM500 Quick Installation Guide
HX4G&MX8G Quick Reference Guide
MX60E Quick Installation Guide
MX120G Quick Installation Guide
MX100G-S Quick Start Guide
SX3000 Quick Installation Guide
PT2400 Quick Installation Guide
PT4800 Quick Installation Guide

Marketing Materials

Two Typical Applications for Telephone Networks
Update Time:2019-09-30 10:14:41 Browse Times:1484 Amount Downloads:1
Faced with fast growing Internet and transportation & logistics operations, an increasing number of enterprises have begun to expand their business operation nationwide and even globally. Accompanying such expansion is a series of challenges:
-  How should the headquarters and branch offices maintain efficient coordination?
-  How are long-distance communication and maintenance costs reduced?

-  How is a sales/customer service data analysis based on communication information conducted? 

These challenges can be resolved by connecting the telephone network of the headquarters with that of the branch offices using the Internet/private network.
-  Zero-cost inter-connection between extensions allows call transfer, and telephone conferences at any time;
-  Trunk calls become internal lines, which significantly reduces communication costs;
-  Mobile phones act as mobile extensions, allowing calls to be placed or received anywhere at any time;
-  Time and energy is saved by centralizing management of call histories, call recordings, and maintenance.

Centralized Deployment

This solution applies to a simple office structure that requires a few telephone sets. Typical applications include representative offices, shop outlets, makeshift offices, SOHOs and home offices.
-  Only one independent IP phone system is required.
-  Plug-and-play extensions allow for rapid implementation and deployment.
-  It provides easy configuration with low technical barrier.

Remote extensions and mobile extensions are connected to the headquarters telephone system

-  IP phone system and telephone lines are centralized at the headquarters.
-  VoIP gateway or IP phones are deployed at small branch offices, which can be remotely registered with the headquarters’ IP phone system via the Internet or private network.
-  Free calls between the headquarters and branch offices. All outbound calls are made using the headquarters’ telephone lines.
-  Field/traveling employees can install a softphone app on her/his smart phone to place and receive calls anywhere at any time.

Distributed Deployment

This solution applies to a sophisticated office structure, such as an extensive network of branch offices that requires various telephone sets. Typical applications: corporate head office/branches, multilevel government agencies, and chain operators.
- Separate IP telephone systems installed at each site
- Dialing throughout network extensions
- High-reliability network free from any breakdown of an individual node
- Centralized operation, maintenance, and management at headquarters

Telephone network for enterprises with multiple branches

-  A large-capacity IP phone system and application system (call recording system, telephone conference system, attendant console system, and network administration system) is deployed at the headquarters;
-  A small IP phone system connected to local telephone lines and various terminals (analog phones, fax machines, IP phones, video phones, and mobile softphones) is deployed at branch offices;
-  The headquarters and branch offices are connected by Internet/VPN to enable free calls among extensions and share an external trunk line;
-  Field/traveling employees can install a softphone app on her/his smartphone to place and receive calls anywhere at any time.

About New Rock
Corporate Information
Contact Us
Partner Benefits
Join the Program
Latest News
Industry Insights
Release & Upgrade
Application Notes
Training Materials
Installation & Maintenance
Contact Us

 +86 21-61202700
     5/F Block B, Building 1, 

     No.188 Pingfu Road, 

     Xuhui District, Shanghai

     200231, China